Primulator chooses Polcom cloud
Primulator is a leader in providing innovative and comprehensive solutions for the HoReCa sector. The company’s mission is to combine modern technology with the highest quality standards and a commitment to sustainable development. Our customers can rely on two things: first, the equipment they use is reliable; and second, they will receive comprehensive support in terms of service and training. A highly qualified team of service technicians ensures the reliability of the equipment, thereby minimising the risk of downtime and ensuring its efficient operation. The service network includes eight of its own service points in key Polish cities and an extensive network of external service providers, which guarantees fast response times and availability of technical support.
Primulator places great emphasis on the education and development of its customers, offering professional training in the use of equipment and catering technology. The Espresso Academy, Carpigiani Gelato University and courses are designed to help customers get the most out of their purchased equipment and improve the quality of their products. The company’s philosophy is founded on flexibility, innovation and the establishment of long-term customer relationships.
Challenge
In the rapidly evolving HoReCa sector, where Primulator operates, the quality of the equipment and services offered is paramount, as is the efficient functioning of the IT infrastructure. As the company expanded, it became essential to optimise IT expenditure while enhancing efficiency. Consequently, one of Primulator’s main challenges was to modernise its IT environment in such a way as to ensure reliability while reducing the growing costs of maintaining its own infrastructure. Furthermore, the company was seeking a solution that would optimise data management and accelerate processes within the organisation. Therefore, plans were made to implement the SAP HANA system, which requires advanced computing infrastructure with high performance and stability.
Solution
In order to address the challenges of IT infrastructure modernisation and cost optimisation, Primulator decided to migrate to Polcom Cloud in the IaaS model. The transition to cloud-based services has enabled the company to streamline its operations, reduce expenditure on server maintenance and modernisation, and enhance its financial efficiency.
Notably, the Polcom Cloud platform facilitated the swift deployment of the SAP HANA system, eliminating the need for additional hardware investments. SAP HANA is an advanced data platform that combines transactional and analytical processing functions in a single system. The system enables real-time processing and analysis of large data sets, allowing companies to make quick and informed business decisions.
The system’s in-memory architecture, a hallmark of SAP HAN, ensures high performance and scalability, facilitating rapid query processing and real-time data analysis. This makes it an ideal solution for companies that need quick access to up-to-date information to support decision-making processes and maintain competitiveness in the market.
The cloud is an excellent environment for implementing SAP HANA due to its flexibility, scalability and cost optimisation. As a database running in operating memory, SAP HANA requires significant computing resources, which in a traditional on-premise model would incur high infrastructure costs. The Polcom cloud solves this issue by offering a pay-as-you-go model and the flexibility to dynamically adjust computing power according to the organisation’s requirements.
IT outsourcing has enabled Primulator to focus on its core business and growth strategy. Instead of investing time and resources in maintaining IT infrastructure, the company can develop its environment and freely scale it according to business needs based on secure cloud computing. Another advantage of working with Polcom is that you will be supported by a team of experienced professionals who have a wide range of skills and are available 24/7.
Effects
Reduction of IT infrastructure costs
Migration to the Polcom Cloud enabled Primulator to achieve a substantial reduction in the costs associated with maintaining traditional IT infrastructure. The cloud model eliminated the need to invest in expensive equipment. Polcom Cloud facilitates the agile scaling of resources, ensuring the infrastructure can be adapted to meet current needs, thereby contributing to the optimisation of expenses.
24/7/365 specialist support
Primulator has gained access to technical support from Polcom as a result of its cooperation with Polcom. Polcom’s round-the-clock service, provided by dedicated specialists, ensures an immediate response to any failures or problems related to IT infrastructure. Primulator is not concerned about the technical maintenance of its cloud infrastructure – Polcom provides full support in monitoring and responding to any incidents. This enables the company to concentrate on developing its business without having to spend time and resources on IT problems.
Guarantee of reliable infrastructure
Polcom holds numerous certificates that guarantee the highest level of security, quality and stability of infrastructure. Polcom’s services comply with international quality and security certificates, such as ISO 9001, ISO 27001, ISO 27017, ISO 27018, and ISO 22301. This ensures that Polcom’s cloud infrastructure meets the rigorous standards for data protection and service quality.
Dowiedz się więcej na temat Data Center Polcom