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Case studies

DSI Underground

Branch:Industry, production
Key service:Cloud computing

World’s leading supplier of products, systems and solutions related to mining, geotechnics, tunnel and road construction and windmills

Wyzwanie

DSI Underground is a fast-growing global company with a track record of success and achievement. This has enabled the company to acquire more companies around the world – such as JENNMAR, J-LOK® Resins Australia, ROCBOLT Resins of South Africa – and thus to dynamically develop its structures. As a result, this triggered processes of centralization, cost optimization and digitalization at DSI Underground. The company wanted the effect of digitization to be the efficient management of data – its storage, collection and processing.

For the company, given its global nature, it was also crucial to ensure the security of key IT systems, including business systems at the highest possible level.

These goals were achieved by changing the company’s approach to data storage and moving to a cloud model.

It should be noted that the digitalization of the mining sector is a process that could bring about $370 billion in added value, according to estimates by experts from McKinsey & Company. We are not only talking about the automation of the production process or workstations, but the digital management of all resources.

Solution

DSI Underground, in order to offer reliable solutions to its customers, and thus improve business opportunities and compete effectively in the market, has decided to implement a digitization strategy for all of the company’s subsidiaries. In order to provide a common direction for all of the company’s member companies located on multiple continents, DSI Underground is using cloud computing services provided by Polish provider Polcom.

Effects

Security

Corporate data, its secure collection and sharing, is a core value of a modern enterprise. That’s why the aspect of data and system security for DSI Underground is crucial, and Polcom, thanks to its compliance with ISO 27001, ISO 9001, ISO 27017 certificates, among others, guarantees the highest international level of security

24/7/365 helpdesk

We know that speed of response is crucial in business. That’s why experienced engineers at our monitoring centers respond to requests 24/7

Guaranteed level of service

All processes are continuously monitored against the parameters included in the SLA

Multiple providers, one point of contact

By partnering with Polcom, DSI Underground has gained a single point of contact for managing cloud resources

Flexibility

In collaboration and ability to approach the project globally

company

The ever-increasing scale of services provided and the number of DSI Underground clients, led us to look for an IT solutions provider we could trust. Polcom offers flexible configurations, a robust infrastructure and a high level of service thanks to an almost 100 percent SLA guarantee, which we can freely scale according to our company’s needs.

Mateusz Borkowski Head of Global IT and Digital Strategy

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