Polcom PaaS
IT resources documentation
Organize the documentation of your IT resources and don't worry about an audit!
The configuration database, or CMDB, is a key component of the company’s IT service management process. How to effectively maintain the documentation of IT resources?
Audit? Always be ready!
Neglecting to update the configuration database can cause serious problems in the continuity of systems and applications.
The IT Inventory CMDB Platform service allows you to improve the quality of your own infrastructure inventory by implementing, among other things, a dedicated platform that aggregates data on hardware components, licenses or vendor contracts.
Learn about key functionalities
- The platform presents IT infrastructure and intangible elements (licenses, SLAs) and the dependencies between them in a clear, graphical form.
- The service provides a centralized and unambiguous source of information about your IT infrastructure and allows you to generate reliable reports, accurate analyses and audits.
- The CMDB configuration database enables full verification of deployed elements and management of their updates.
- With faster response to requests and appropriate assignment of the person responsible for solving the problem, the IT Inventory CMDB Platform service significantly reduces the time of service unavailability in case of failure.
Documentation of IT resources for companies
The CMDB database allows you to comply with ITIL best practices. A centralized and single source of information about your IT infrastructure provides the basis for generating reliable reports, accurate analyses and audits. CMDB Platform is also a great convenience in case of failure or interruption of business continuity.
Reduced risk of errors with Polcom IT Inventory CMDB Platform
Polcom, as the owner and operator of two state-of-the-art data centers, has the knowledge and experience to design, document and manage an organization’s IT assets. IT Inventory CMDB Platform helps prevent management errors, increases data and system security, and saves the company time and resources.
Learn about the major benefits
High security level
Optimal management of resources and licenses
Efficient planning
Limited risk of error occurrence
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