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Case studies

SPRINGOS uses the Polcom cloud

Sector:Production, distribution, e-commerce
Key service:Cloud infrastructure (IaaS)

SPRINGOS is a leading e-commerce manufacturer and distributor of sports and fitness products as well as home and garden accessories.

Challenge

SPRINGOS is rapidly growing producer and distributor that focuses almost all of business in online channels. The company has several online stores and is present on many sales platforms, and increasing scale of its operations has brought new challenges – the need for a stable and secure IT environment that provides constant access to data and real-time order processing.

What is more SPRINGOS receives thousands of orders a day in a peak season, and the delivers reach customers in Poland and abroad even the very next day. Such number of orders forced the company to find a solution that meets the typical needs of the e-commerce industry – unlimited scalability and flexibility of IT resources.

Solution

In the e-commerce industry, it is very important to process orders immediately, as being competitive in the marketplace largely depends on it.

It can be achieved by proper operation and 24/7 availability of key order processing systems and applications. Company was looking for a solution that would meet these conditions, and a careful market analysis showed that cloud computing at Polcom would be the best solution.

Polcom is providing SPRINGOS with a comprehensive IT environment in a cloud model. As a result company has gained guarantee of uninterrupted access to data and its security at the highest international level. The full scalability of the infrastructure makes it possible to efficiently increase resources adapted to the company’s needs related to sales peaks. Real-time data updates ensure full control over online order processing. Full 24-hour monitoring of the infrastructure allows the firm both to respond to threats and to take advantage of opportunities for increased sales dynamics.

Effects

Cost optimization

Implementation of cloud solutions helped reduce investment costs in own IT infrastructure

Scalability and availability of services

Providing IT infrastructure in a cloud model enables unlimited scalability and adaptation to current market needs

Project-based team approach

Efficient communication and quick response to reported needs both in service operation and environmental management

company

At SPRINGOS, we are constantly trying to improve our processes to meet the demands of our customers and the changing market. Flexibility, data security and the ability to respond quickly are the aspects in which our business is effectively helped by Polcom’s cloud computing service.

We are open to all innovations in digitization processes and strive to use them effectively. We realize that moving all processes to the cloud is a challenge and may involve some risks, but Polcom is not only a service provider, but first and foremost a business partner who always helps us find the best solution for us.

Mateusz Szprengier CEO

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