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Joanna Matlak-Oczko

How is the digital transformation going in Poland?

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The COVID-19 pandemic, which lasted more than two years, changed not only society but also business. That may be a bold statement, but if there are any advantages to it at all, it has undoubtedly accelerated the process of digital transformation.

According to the Polcom report, as many as 93 percent of companies are taking steps in the area of digital transformation, and it is clear from CSO that one in four companies declare using cloud services. On the other hand, a report by PwC Poland shows that 47 percent of Polish companies rate their maturity in cloud transformation as average. However, all indicates that companies would like to gain knowledge and still follow the path of digital transformation of business, as the cloud services market in Poland is expected to reach value of about PLN 3 billion in 2022.

The digital transformation in Poland

In fact the course – or rather accelerated pace – of digital transformation can be see by the naked eye. I deal with projects related to s-called public sphere on a daily basis, and that is why I use an example of public institution.

With the development of modern technologies, which have grown unexpectedly fast in recent years, there has also been a trend of digitalization of all PSI (public sector information) and science resources located in public, non-public or local government institution (such as museums, archives and libraries). Many public entities have joined this process and start to digitalize their resources and make them available to the general public.

New project, new possibilities Not only public institutions are undergoing digital transformation

Research institutes, universities, and entities conducting scientific and research activities in Poland have considerable resources of research, publications and scientific papers. Despite making some of the resources available online (except, of course for copyrighted materials), their actual availability remains low. What is more, due to the wide dispersion of access – knowledge about the sources is relatively small, and the current audience is disproportionately low compared to the financial outlay.

In order to meet public entities needs there is one project, that makes it available to share resources in a way that simplifies data retrieval and reuse in innovative applications and services.

Unified management of the sharing process and linking it to the construction of an integration platform, the provision of hardware infrastructure can be an example of the integration of digital sharing, among other cultural resources, and the achievement of an extremely important social goal of disseminating knowledge of Polish national heritage. All this can be given as an example of the progressing digital transformation, covering more and more areas of social life.

Not only public institutions are undergoing digital transformation

Regardless of the type of business, many companies did not want to, but they were forced to move online. Time has shown that as a society we are satisfied with this change and happy to use online shopping, for example. This is supported by time savings and convenience. From the service provider’s perspective the biggest challenge is to remain competitive. Then shopping virtually, customers pay attention primarily to:

  • payment convenience
  • speed of delivery
  • broadly defined customer’s experience
  • attention to technical details,
  • security.

Transformation of Polish companies

Whether I focus on public institution SME or large corporations, digitalization in Poland is in progress, and cloud solutions are undoubtedly supporting the process.

The challenge of digital transformation is the danger associated with it, including cyberattacks and the need for a stable infrastructure hat can withstand unexpected events. Implementing cloud services allows businesses to remove at least part of the responsibility for securing the company’s infrastructure, transferring it to service provider, because moving IT systems to the cloud gives companies access to state-of-the-art cybersecurity technology.

Implementing them in a service model significantly reduces investment required for advanced cybersecurity solutions. With cloud computing, companies have an access to a range of tools that eliminate the risk of losing the continuity of key systems. Improved data security is the most often mentioned benefit of migrating to a cloud solution, in addition following aspects are appreciated: possibility or simplifying remote work, cost optimization, better performance, no worries about software updates or liability for hardware failures.

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