IT services
IT service
IT infrastructure for special missions
IT maintenance service is addressed to companies that care about the continuity of IT resources. It consists in proper maintenance of the infrastructure’s efficiency, which is a key element for maintaining high efficiency of the company’s work.
With your company in mind
IT service is a service that is tailored to critical factors relevant to the business customer. These include both response time, user requirements and application needs.
Secure IT maintenance service
The quality and appropriate level of information security management is also not without significance. Polcom periodically undergoes numerous audits and certifications, through which it constantly improves the quality of its services, in accordance with international standards.
It holds certificates of compliance with:
- ISO 27001 – certifies the quality of information security management;
- ISO 27017 – certifies to the quality of security management in cloud computing;
- ISO 9001 – certifies the quality of quality management.
A comprehensive solution tailored to your needs, that is, IT equipment service
Polcom, as part of the service and individual arrangements, provides maintenance and service of all infrastructure and software covered by the service.
The service includes
- Hardware installation and configuration
- Telephone support (helpdesk)
- Device monitoring
- Remote system administration
- Warranty and non-warranty service of the devices such as: 3PAR (HP StoreServ), ADIC/Quantum, iQstor, Onstor
We provide IT service based on:
- Service and request support 7/24, 365 days a year;
- Qualified and certified staff of experienced engineers;
- Service capability throughout the country;
- Service requirements tailored to each customer’s needs;
- Provision of necessary resources in the shortest possible time.
We provide the IT maintenance service on the basis of
7/24/365 service
Qualified and certified staff of engineers
Possibility of servicing in the whole country
Maintenance regimes adapted to customer’s needs
Express delivery of indispensable resources
Learn about
the major benefits
Learn about
Project-oriented
30 years of experience
Customers’ trust
Flexibility
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