Data Center services
IT management and administrative services
We help in the deployment of any IT project
Within the framework of our services we take responsibility for the selected scope of IT projects and infrastructure management.
Full IT support and IT infrastructure management
We provide services related to the installation, commissioning and maintenance of IT systems, which allows us to customize them according to individual needs.
In addition, we guarantee the quality of service delivery with a separate contract and guaranteed SLA level.
We are at your disposal
With years of experience as an IT integrator, we have extensive experience in IT infrastructure management and cloud administration. The scope of services is tailored to the needs and requirements of the client every time.
Comprehensive IT management
We satisfy business needs for comprehensive and secure management of IT processes – this is our main goal and mission of the company. We have over 30 years of experience in infrastructure management and project administration in Poland and abroad. We have numerous international certifications, including ISO 27017, ISO 9001, ISO 27001, and a team of qualified IT professionals who ensure the highest quality of services provided to our clients.
Professional IT administration
Among other things, we specialize in migrating IT environments to the cloud and guarantee system continuity. We protect company data and personal information from all kinds of cyber attacks, such as DoS/DDoS attacks, theft or surveillance, or from loss or damage.
IT management and administration services by Polcom allow significant cost optimization and time savings. This allows companies to focus on core business, while qualified specialists will take care of the infrastructure at the highest level.
Comprehensive approach to management services and IT administration
Our services include:
- Administration of the private cloud orchestrator
- Administration of the virtualization layer
- Replacement of damaged sub-assemblies of the network and hardware layer
- Firmware updates
- Administration and management of LAN/SAN
- Addressing creation
- FW/NAT/Routing
- Changing the parameters of virtual machines (vCore, RAM, HDD)
Operating system
- Installation and configuration of operating systems
- Maintenance of operating systems
- Management of operating systems
- Management of users, passwords
- Cyclical installations of patches
- Proactive monitoring
- Performance monitoring
- Configuration changes and installation of a new software
- Backup and restoring
- Optimization of the operation of a customer’s platform
- Proactive activities in the area of the system platform
Database
- Installation of the database software
- Creating instances and databases
- Configuration of instances and databases
- Configuration and administration of replication mechanisms
- Updating and patching of databases
- Managing spaces in tables of databases, file systems / ASM objects.
- Proactive expanding of databases, database defragmentation.
- Management of schemes/users/passwords
- Backup and recovery of databases
- Copying (duplicating) of databases
- Proactive monitoring of the instances and databases; solving problems
Learn about the major benefits
Integration with various solutions
Remote support of specialists in a 24/7/365 mode
Efficient cooperation model adapted to the needs
Comprehensive monitoring and management of the environment
Increase in reliability and security level
They trusted us
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