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Case studies

DPK System uses Polcom cloud

Branch:New technologies for public transport
Key service:Cloud infrastructure (IaaS)

DPK System is a leading manufacturer of proprietary software for the public transport sector, specialising in information systems for planning, management and optimisation of resource utilisation for Public Transport Organisers and Operators.

Challenge

When providing IT systems for key – from a passenger perspective – transport operators, it is crucial to ensure trouble-free and continuous operation.

With the increase of the number of customers, DPK System started to analyze the market to find a solution that would allow greater flexibility and increased availability of the transport management system. Another reason for DPK System searching for alternative solutions was also the cost of infrastructure that the customer had to incur with the purchase of the company’s software.

Solution

DPK System decided to offer the solution in Polcom cloud.

Such model for providing transport management services allows DPK to avoid problems caused by hardware issues on the customer side, for instance delay in implementation due to protracted server purchase procedures for the system being installed or the removal of the software failures resulting from the inability of the client’s servers.

Cloud computing provides unlimited scalability of IT environment and allows it to be constantly adapted to the current customer’s needs. It is also significant that Polcom undergoes a number of periodic audits and certification and responsibility for the proper operation of the infrastructure is solely on the part of the data center, which frees DPK from the need to constantly monitor the condition of customers’ equipment.

Effects

Cost optimization

The company has found a solution for the customers that significantly reduces investment costs, so that carriers are able to develop areas that are key to their businesses

Scalability and service availability

Cloud computing provides unlimited scalability of the IT environment and customization to keep pace with the growing demand of DPK’s system users and optimise the IT environment costs

Security

Polcom has many certification and also undergoes numerous audits, which ensure the highest level of security, and most importantly, data security

company

Thanks to our cooperation with Polcom we have a new modern solution for our customers that provides proper and constant operation of our systems.

Cloud computing gives us business opportunities that previously were unreachable or very difficult to achieve. What I mean is first of all adequate environment scalability adapted to the customer’s current needs but also guaranteed reliability and business continuity. Cloud allows us to free ourselves from hardware issues and focus on what is most important to the business – both from our perspective and customers who chose to implement cloud system.

Jacek Kołaczek CEO

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