Case studies

The global company Sapiens relies on Polcom services

Industry:Global provider of software for the insurance and financial services sector
Key service:Colocation

Sapiens empowers insurers to succeed in an evolving industry. The company offers digital software platforms, solutions and services for the property & casualty, life, pension and annuity, reinsurance, financial & compliance, workers’ compensation and financial markets.


Sapiens searched for a trustworthy partner to provide data center services to its largest European software development center, which is located in Poland.

The key factors taken into consideration were:

  • Project approach to meet the company’s dynamic and evolving needs
  • Safety of personal and sensitive data
  • Sensitivity and flexibility with regards to the needs of a global organization
  • Competence of the team, including many years of experience within the scope of services provided

Sapiens, as an industry leader, needs to quickly adapt to the always-evolving global environment.

A few years ago, the rapid growth of the company, both organic and via M&As, resulted in the need to upgrade the IT infrastructure. A proactive approach led Sapiens to decide to locate part of its Polish IT infrastructure in the Polcom Data Center.

Minimized risk of production downtime

Ensuring continuity of operation of systems is critical for the company, which develops and maintains software for the insurance industry, where safeguarding customers’ detail is a MUST. Reduction of risk protects the company against additional costs and brand damage.

Increase the safety of the IT platform

Transferring infrastructure to the data center enables Sapiens to dynamically introduce changes in the organizational structure, with a guarantee of unlimited and safe access to the environment. Polcom ensures both safety and security at the highest level. This is confirmed by numerous certificates, such as ISO 27001 and ISO 9001.

Cost optimization

Co-location of the Sapiens servers to the Polcom Data Center contributed to the reduction of investment costs related to the maintenance of Sapiens’ server room.

Core business support

Entrusting a specialized unit with the maintenance of IT infrastructure enabled Sapiens to focus on its core business instead of managing non-essential business processes.

Key results and benefits


Polcom ensures both safety and security at the highest level

Cost optimization

Reduction of investment costs


Core business support


Comprehensive business continuity strategy

Reduction of risk protects the company against additional costs and brand damage



As a leader in the insurance and financial services industries for over three decades, safeguarding our IT operations, data and customer data is of the utmost importance.

Co-location of the Sapiens’ servers to the Polcom Data Center has offered us peace of mind, lower costs and greater flexibility. We value our partnership with Polcom because, like us, they provide a high-quality service and have a customer-first approach

Moshe Levy Head of Global IT, Sapiens

Find out more about Polcom Data Center